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SERWALL® Official Store: Free delivery in the contiguous US.

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Customer Reviews

Listen to firsthand accounts from our happy customers as they share their experiences with Serwall products and services, offering valuable insights into the quality and value we provide. View all Serwall furniture customer reviews.

4.5
Based on 10,777 reviews
5 star
72
72%
4 star
19
19%
3 star
5
5%
2 star
2
2%
1 star
2
2%

Customer Images

Image #1 from Candace C.
Image #2 from Candace C.
Image #1 from Candace C.

Candace C.

We ordered four of the lounge chairs and two side tables. We received the chairs first and upon assembling them (which was not terribly difficult) we noticed the color was more on the beige side and not bright white. We figured perhaps that was just their version of "white". However once we received and assembled the tables we realized the color of the chair is indeed "off white" compared to the bright table. In addition the fourth lounge chair included two if the side tails which were the same. I have submitted a "missing component" claim twice now with no response. Giving them a 2 because of the clear color issue and the lack of customer support.

Image #2 from Candace C.

Candace C.

We ordered four of the lounge chairs and two side tables. We received the chairs first and upon assembling them (which was not terribly difficult) we noticed the color was more on the beige side and not bright white. We figured perhaps that was just their version of "white". However once we received and assembled the tables we realized the color of the chair is indeed "off white" compared to the bright table. In addition the fourth lounge chair included two if the side tails which were the same. I have submitted a "missing component" claim twice now with no response. Giving them a 2 because of the clear color issue and the lack of customer support.

Image #1 from Candace C.
Image #2 from Candace C.
1-5 of 175 reviews
  1. MG

    Verified reviewVerified review - view originalExternal link

    Looks nice on our small deck, but surprisingly uncomfortable for longer sitting. One armrest arrived with a rough edge near the bolt.

  2. A

    Verified reviewVerified review - view originalExternal link

    I was disappointed overall. The chair arrived with a tiny chip on the front edge of the ottoman slat and a couple screws wouldn’t line up cleanly. It’s fairly stable once tightened, but reclining feels awkward. We use it occasionally on the deck, not a daily seat.

  3. SG

    Verified reviewVerified review - view originalExternal link

    I got this outdoor coffee table for our deck seating area and it’s just…fine. The simple plank top is handy for drinks and board games, and it does feel reasonably sturdy when you lean on the center. However, one of the cross braces underneath arrived slightly twisted, so tightening the bolts made a faint creaking sound and left the legs not perfectly square. Works, but not thrilled, hence the 2 stars.

  4. MP

    Verified reviewVerified review - view originalExternal link

    Chairs look nice on our small balcony, but not very comfy for longer reading. One arm came slightly misaligned where the screws meet.

  5. A

    Verified reviewVerified review - view originalExternal link

    Looks nice on our front porch, but the rocking feels stiff. One arm didn’t line up perfectly with the pre-drilled holes.